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Determining personnel requirements -
a reliable look into the future

Lower costs and shorter response times thanks to efficient personnel requirements assessment

What does the determination of personnel requirements involve?

ALWAYS BE AT THE RIGHT PLACE AT THE RIGHT TIME

Having employees with the right qualifications in the right place at the right time, and to the minute: This is what the ideal case of optimal staffing looks like. “Just in time” is the keyword – after all, optimal staffing not only increases customer satisfaction, productivity and service quality, but also reduces costs.

Determining staffing requirements forms the basis of professional workforce planning, which is just as agile in dealing with seasonal fluctuations as it is in dealing with spontaneous challenges. Cost-intensive overtime, understaffing and idle time are now a thing of the past!

How do you achieve optimal determination of personnel requirement?

No matter whether it is a contact center, a hospital or an industrial sector: Every company is familiar with fluctuations in personnel requirements. And it does not matter whether the demand changes from month to month, from day to day or even every hour or minute: Those who cushion these fluctuations with professional workforce planning are ahead in business.

With its forecast, the determination of personnel requirements provides the relevant data to ensure that every period can be mapped with a precise description of requirements. Historical key figures, for example on sales, order volumes, call numbers or occupancy rates, combined with forecasts of future workload, provide a comprehensive data pool that is constantly compared with the hours worked. In this way, the software can continuously provide new analyses and an accurate and clear forecast for personnel scheduling, giving you a high degree of planning security.

 

 

Would you like to plan your personnel requirements as efficiently as possible? Let us schedule a non-binding consultation for you.

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Determination of personnel requirements and then?

ACT WITH FORESIGHT AND, IF NECESSARY, REACT QUICKLY

Workforce management tools automatically generate personnel scheduling proposals based on the data collected, and do so to-the-minute: The software is your ace up your sleeve when it comes to optimal, cost-conscious, sustainable and agile workforce planning. Not only do you have full transparency in terms of personnel requirements, but you can also control and intervene with pinpoint accuracy – at any time. Shift schedules can be automated, and your employees can be deployed as needed. Special feature: Higher employee satisfaction goes hand in hand with reduced personnel costs – optimal prerequisites for achieving your corporate goals.

Workforce management includes:

Staffing Level Requirements

Staffing Level Requirements

strategic tactical operational
Personnel scheduling

Personnel scheduling

operational
Employee­ Self-Service

Employee­ Self-Service

operational
Time management

Time management

strategic tactical operational
Time & attendance­ recording

Time & attendance­ recording

operational
Controlling

Controlling

tactical operational